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Automotive Technology: Auto Service Management

Award Type: Associate in Science

Designed to prepare the student to enter the automotive service profession in a position such as a service manager, service writer or parts manager.

The graduate of the Associate in Science in Automotive Technology: Auto Service Management will:

  • Demonstrate an understanding of the importance of customer satisfaction and the role it plays in the success of a business in the automotive service industry.
  • Demonstrate an understanding of the various business models in the automotive service industry.
  • Demonstrate the ability to effectively communicate verbally and in writing with customers, co-workers and the employer.
  • Demonstrate the ability to diagnose problems with the various systems of the automobile using systematic procedures and logical methods.
  • Demonstrate the ability to identify what technical specifications are needed, where to find them and how to use them in the course of performing their duties.
  • Demonstrate an understanding of the legal and ethical issues encountered in the automotive repair workplace and make responsible decisions.
  • Demonstrate the required mechanical skills and the ability to use the trade tools at a level of proficiency that is expected in the profession.
  • Demonstrate the use of the proper procedure for dealing with hazards encountered in the automotive repair work place.
  • Demonstrate the ability to perform the all of the NATEF tasks in each of the core courses in the option or certificate.

Program Requirements

A major of 30 units is required for the degree. Required core courses (18 units):

Course Number Course Title Units
AT 100 Automotive Fundamentals 4.0
AT 133 Automotive Engine Rebuilding 5.0
AT 303 Automotive Electricity 5.0
AT 314 Suspension and Alignment 4.0

Plus a minimum of 12 units selected from the following:

Course Number Course Title Units
AT 117 Print Reading and Interpretation 3.0
AT 300 Shop Math and Measurement 3.0
AT 306 Auto Air Conditioning Systems 4.0
AT 313 Automotive Brakes 4.0
AT 323 Power Trains 5.0
AT 324 Automatic Transmissions 5.0
AT 334 Automotive Machining 1 4.0
AT 341 Fuel Injection/Turbocharging 5.0
AT 343 Engine Performance/Diagnosis 5.0
AT 344 Emission Control/BAR CAC 4.0
AT 389 Independent Projects in Automotive Technology 1.0 - 3.0 units
AT 399A Special Topics in Automotive Technology 2.0
AT 370 SkillsUSA 3.0
BUS 104 Business Organization and Management 3.0
BUS 107 Human Relations in Business 3.0

General Education Requirements

Degreeworks IconGeneral education requirements are groups of courses required of all degree candidates regardless of their major in addition to the program requirement courses listed above. To see what other requirements you need to fulfill, visit myHancock and click on the DegreeWorks icon.

View more detailed information on graduation requirements.