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Communication Skills for Public Service Professionals

Award Type: Certificate of Achievement

This program is designed for individuals currently working in the public service or civic engagement sectors as well as students planning to enter those sectors by providing foundational concepts to enhance one's overall communication abilities. Students in this program will learn how to establish relationships, mitigate conflict, articulate their ideas effectively, and gain confidence and skill in a variety of communication situations. Course work will also prepare students majoring in Communication Studies for transfer. 

The graduate of the Certificate of Achievement in Communication Skills for Public Service Professionals will:

  • Demonstrate knowledge of communication theories.
  • Demonstrate competent communication behaviors to be used in the field of public safety and health.

Program Requirements

Course Number Course Title Units
COMM 101 Public Speaking 3.000 - 0.000 units
COMM 103 Interpersonal Communication 3.000 - 0.000 units
COMM 110 Intercultural Communication 3.000 - 0.000 units