Refund of Fees
The refund deadlines for courses are listed online in Class Search within the CRN link. You may also view your course refund deadlines on your schedule bill by logging on to the myHancock portal and selecting Refund/Drop Deadlines in the Student Account channel. For one-week classes, students must drop no later than the day before class begins. You may apply for a refund online or complete the Refund Request Form and submit to a cashiering office or email to email@example.com . Routine refunds are processed within 30 days.
The health fee, student photo ID card fee, and parking permit fee are refundable if the student drops all classes prior to the first day of the semester.
The enrollment fee, nonresident tuition fee, student representation fee, Rabobank Student Center fee, physical education facilities fee and materials fees are refundable. Classes must be dropped within 10 percent of the scheduled class time.
In the event that the college cancels a class for any reason and the student chooses not to re-enroll in another course, the student may obtain a refund of those fees. The process of obtaining the refund is the same as for voluntary withdrawals, except for the refund deadline. Refunds for classes which are canceled by the college are exempted from the posted refund deadlines.
Parking fee refunds, except for Daily Permits, will be given up to the first day of the semester to those students who withdraw from all classes. To receive a refund, the student must submit to the District Police Chief, proof of withdrawal, a refund request form, the parking fee receipt, and the parking permit.
Exceptions to Refund Policy
- An exception may be requested if, due to extenuating circumstances (i.e., family emergencies, illness, employment), a student was not able to drop classes by the published deadline.
- The extenuating circumstances must have occurred prior to the drop deadline.
- All situations require written verification from an official source and must have occurred prior to the refund deadline.
- A letter of appeal with the appropriate verification documentation and the Extenuating Circumstances Refund Request Form must be submitted to the Associate Superintendent/Vice President, Student Services. Additional information is found online at www.hancockcollege.edu/cashier_services/refunds.php.
Parking Permit Fee:
Follow steps one through three listed above. Step 4, A letter of appeal with the appropriate verification documentation must be submitted to the District Police Chief.